Shipping & Returns

return/refund policy

We know you’ll love our products, but for some reason if you don’t , send them back for a full refund. Write to us at explaining the reason for return.

It is only applicable if the request is received within 2 days of delivery of the product.

the following general returns policy is applicable for all items sold through rusabl’s website

in general, an item may be eligible for return or refund within the applicable return/refund window if it fulfils one or more of the following conditions:

  • Return request is made within 48 hours of delivery
  • Item was delivered in a damaged condition
  • Item has missing part or accessory
  • Item is different from what was ordered

Refunds are usually processed within 48 hours and get reflected in customer's bank account within 4-7 working days.

if paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account

Cancellation policy

You can cancel an order, that has not yet been shipped by sending us a request to After order has been shipped, it cannot be cancelled and the return policy mentioned is applicable .

Shipping Partners

Our aim is to deliver your order at your doorstep fast and safe. Towards this effort, we have partnered with multiple courier companies like FedEx, BlueDart, Delhivery, Ecom Express, Xpressbees and Aramex to give you an excellent shipping experience.